Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryLead Technical Program ManagerLead Technical Program ManagerMastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.The Technical Program Management team is looking for a Lead, Technical Program Manager to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about working with the customer experience journey, global technology engineering teams, is highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Role• Plan, execute, and deliver projects from inception to completion related to a known technology, product, or program. Describes and maintains the integrated plan that accounts for internal/external dependencies, differing delivery approaches, numerous constraints, and contingency for unplanned delays. • Secures resources, scopes efforts, outlines priorities and establishes delivery milestones. • Proactively manage the end-to-end delivery of engineering work through the organization and all dependent organizations, reporting out progress, ensuring dependencies are covered, overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery. Accelerates progress by driving crisp, timely decisions. • Looked to as first point of contact for projects. Can communicate with confidence to senior leaders. Is the source of truth for status. Transforms raw thoughts into clear and concise communications. Provides right information and associated data about the state of the project to the right audience at the right time. Runs effective meetings. • Has experience in and understands industry technologies. Understands their program, product, or technology domain. Sufficient depth/credibility to be effective with teams they work with. Can competently represent team’s services to stakeholders and other teams. May need to bring developers or SMEs to meetings to talk details. • Program strategy defined. Delivers independently but will occasionally seek direction from peers/managers. • Nurtures good working relationships with engineers, managers, and peers. • Optimizes previously defined approaches for a team or limited area. Can demonstrate improvements using data. Utilizes department mechanisms (i.e. retrospectives, staff meetings, status meetings) to describe and drive continuous improvements. All About YouThe ideal candidate for this position should:• Understand the business context and the associated customer use cases. • Understand your team's technologies and are able to evaluate system designs and architecture as you participate in solution discussions. • Recognize discordant views and take part in constructive dialog to resolve them. • Verbal and written communication is clear and concise. • Improve team processes that accelerate delivery, drive innovation, lower costs, and improve quality. • Proficient with scrum delivery. • Some exposure or understanding of API development and microservices architecture • Be skilled at explaining technical problems succinctly and clearly • Be a strong, confident, and exacting writer and speaker, able to communicate your vision and roadmap effectively to a wide variety of stakeholders • Always look for potential solutions to solve problemsCorporate Security Responsibility#SecuritySolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

WinnersAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in a fast-paced, dynamic environment and enjoy leading by example, this could be the perfect opportunity for you.??Why Work With Us ?We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Enjoy exclusive discounts at our stores, available to you and eligible family members.Comprehensive training and development resources designed to help you learn, grow, and succeed.Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.What You’ll Do: ?Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing. ?Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment. ?Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures. ?Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement. ?Enhance the store’s brand and value strategy by creating eye-catching merchandise displays in key areas. ?About You: ?Relevant Experience – 1-2 years in retail or service, with a strong grasp of customer needs and operational processes. ?Team Collaboration – A collaborative mindset that fosters effective teamwork and positive relationships. ?Task Management – Ability to efficiently manage multiple tasks in a fast-paced environment while adapting to new challenges. ?Communication and Time Management – Strong communication and time management skills for clear information sharing and effective prioritization. ?If you’re ready to bring your energy and passion, we’d love to hear from you! Join us and be part of a place where every day is a chance to make a difference. Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.Address:2290 Yonge StreetLocation:CAN Winners Store 0443 Toronto ONHourly range: $19.20-$24.00 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.

Job ID: 241723 Store Name/Number: ON-Vaughan Mills (0858) Address: 1 Bass Pro Mills Dr, Unit #232, Vaughan, ON L4K 5W4, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You’ll love working here… The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives. Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities. We’d love to hear from you if… You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service. While at Sephora, you’ll enjoy… The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.The perks. Think you’ve tried it all Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManager, Product Management - Threat IntelligenceMastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Mastercard’s Services team is responsible for safeguarding trust in payments, both now and in the future. We ensure that transactions and interactions are safe, simple and smart. The Card & Payment Ecosystem Security organization within Services is responsible for developing and managing cybersecurity solutions that help build trust in the Mastercard ecosystem while increasing Mastercard’s posture as a leader in the cybersecurity industry.Role:Mastercard’s Services team is responsible for safeguarding trust in payments, both now and in the future. We ensure that transactions and interactions are safe, simple and smart. The Card & Payment Ecosystem Security organization within Services is responsible for developing and managing cybersecurity solutions that help build trust in the Mastercard ecosystem while increasing Mastercard’s posture as a leader in the cybersecurity industry. Mastercard is using global threat intelligence to secure today’s digital economy – in the payments ecosystem and beyond. The Product Manager will manage the threat intelligence process that supports the Card & Payment Ecosystem Security product function. The role is responsible for developing threat intelligence deliverables derived from business needs, market opportunities, and cyber-enabled fraud trends. This role will manage a team of intelligence analysts who research and understand the cyber threats impacting merchants and financial services. -Drive the end-to-end product lifecycle from concept to market, ensuring effective product launch.-Develop and build comprehensive business cases that address the latest threats impacting payments.-Lead a team of analysts responsible for researching, analyzing, and writing finished intelligence reports on cyber threats impacting the payment ecosystem. -Conduct in-depth research on cyber threat actors, tactics, techniques, and procedures (TTPs) and develop actionable intelligence for non-technical audiences. -Focus on the big-picture threats and emerging trends while identifying and prioritizing what is most important to the organization and its clients. -Stay up-to-date with industry trends and global threat landscapes to inform strategic decisions. -Build and maintain relationships with internal and external stakeholders, incorporating feedback to improve intelligence products and processes.-Collaborate with cross-functional teams to ensure intelligence reports align with business needs. -Manage multiple projects and deliverables simultaneously, ensuring timely completion while maintaining a high standard of quality and attention to detail. All About You:-Proven ability to lead and manage product development, from initial concept through to market launch, driving innovation and product success.Strong background in Cyber Threat Intelligence (CTI), with a deep understanding of the cyber threat landscape, IOCs, and TTPs relevant to the payment ecosystem.-Comfortable presenting complex topics to diverse audiences.-Strong leadership and communication skills, with the ability to influence cross-functional teams.-Able to work in a fast-paced environment, balancing competing priorities while maintaining a high level of output quality. -Cyber Threat Intelligence, fraud and/or cybersecurity certifications preferred.#securitysolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

WinnersAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable “magical moments” for our customers. Every day will bring exciting new challenges and opportunities, keeping your work dynamic and rewarding. If you thrive in a fast-paced, ever-evolving environment, this could be the perfect opportunity for you!Why Work With Us We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.Immediate access to our Group Benefits package, including a Health Care Spending Account, Associate & Family Assistance Program, and various well-being resourcesManagement Incentive Plan along with a robust Retirement Savings ProgramA competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week.Enjoy Associate discounts at our stores, available to you and eligible family members.Comprehensive training and development resources designed to help you learn, grow, and succeed.Exciting career paths with growth opportunities and tuition reimbursement to support your career progression.What You’ll Do:Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages.Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers.Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs.Implement strategies to meet sales, expense, and customer service targets. Coordinate loss prevention and operational programs and improve store layout and efficiency.About You:Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.Demonstrated ability to lead, develop, and empower a large team.Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others.Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks and initiatives.If you’re ready to bring your energy and passion, we’d love to hear from you. Join us and be part of a place where every day is a chance to make a difference.Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.Address:3090 Bathurst StreetLocation:CAN Winners Store 0202 Toronto ONSalary Range: $47,407.50-$66,370.50 /year *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManager, Product ManagementMastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Mastercard’s Services team is responsible for safeguarding trust in payments, both now and in the future. We ensure that transactions and interactions are safe, simple and smart. The Card & Payment Ecosystem Security organization within Services is responsible for developing and managing cybersecurity solutions that help build trust in the Mastercard ecosystem while increasing Mastercard’s posture as a leader in the cybersecurity industry. Role & Responsibilities:Mastercard is using global threat intelligence to secure today’s digital economy – in the payments ecosystem and beyond. The Product Manager will manage the threat intelligence process that supports the Card & Payment Ecosystem Security product function. The role is responsible for developing threat intelligence deliverables derived from business needs, market opportunities, and cyber-enabled fraud trends. This role will lead a team of intelligence analysts who research and understand the cyber threats impacting merchants and financial services. • Drive the end-to-end product lifecycle from concept to market, ensuring effective product launch.• Manage the process of collecting and analyzing customer feedback related to payment card fraud.• Develop and build comprehensive business cases that address the latest threats impacting payments.• Collaborate closely with cross-functional teams including Product Development, Commercialization, Legal, and Account Managers to ensure the product’s success and alignment with customer needs.• Stay up to date with the evolving landscape of cyber-enabled fraud, scams, and payment security.• Lead efforts in understanding and integrating expertise in transaction datasets into product strategy.• Present findings, updates, and strategies to internal stakeholders and external audiences with varying levels of experience, tailoring content for each group.• Ensure effective communication and coordination between teams to meet deadlines and achieve business objectives.All About You:• Proven ability to lead and manage product development, from initial concept through to market launch, driving innovation and product success.• Comfortable presenting complex topics to diverse audiences.• Experience translating and applying business requirements (internal, external) to technical product requirements and product strategies • Strong leadership and communication skills, with the ability to influence cross-functional teams.• Detail-oriented and capable of managing multiple tasks simultaneously in a fast-paced environment.• Expertise in Microsoft Office Suite (Word, Excel, PowerPoint) to create reports, presentations, and analyses.• Experience working with fraud-related data including authentication, authorization, clearing, and chargeback data.• Ability to multitask, prioritize, and deliver results while ensuring high-quality outcomes.• Strong expertise in payment card fraud, including deep understanding of the fraud and scam landscape.• A fraud and/or cybersecurity certification is preferred.#securitysolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

HomesenseAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:The opportunityOur Associates bring our business to life. Working in our stores, you'll have the opportunity to engage with customers and work with exciting products every day. From handling transactions to merchandising displays, your contributions will help drive our success. If you're passionate about working with others and thrive in a dynamic, fast paced environment, this role could be perfect for you!What you'll discoverEligible Associates can look forward to:One-of-a-kind, inclusive cultureDedicated training and on-the-job resources to enhance your developmentMerchandise discount for yourself and eligible family members at all TJX Canada storesAssociate and Family Assistance Program to support healthy livingWhat you'll doIt's safe to say there's no shortage of variety in what we do and how you contribute to different facets of the store such as Merchandise Processing, Visual Merchandising and Customer Service. Here are some key responsibilities of the role:Supporting a culture of high-quality customer service by maintaining operational standards. Providing clear communication on updates and changes, and training Associates in service area policies and procedures.Demonstrating ability to plan, prioritize tasks, and provide direction to Associates in collaboration with the management team.Training and developing associates on merchandise presentation and customer service excellence, encouraging an environment of collaboration and continuous improvement.Play a crucial role in improving the shopping experience by coordinating and driving the timely movement of merchandise, ensuring the sales floor is visually appealing and aligned with presentation standards.Contributing to sales and trend influence by crafting inspirational displays in high-impact areas, driving the store's fashion, brand, and value strategy through dynamic feature changes.For a closer look into the role, click What you'll needTo begin your career with us, you'll have:Minimum 1 to 2 years relevant experience; retail or service industry experience is preferredHigh School education or equivalent experienceExcellent problem solving and communication skills including verbal, written and active listeningExceptional Customer Service skills with ability to identify stated and unstated Customer and Associate inquiries and needs, Strong technical knowledge of register operationsThe ability to set up and maintain a warehouse environmentAdditional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.Address:7575 Weston Rd. Unit# 112Location:CAN Homesense Store 0001 Vaughan ONHourly range: $19.20-$24.00 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManager, Fraud Investigations, Payment Threat IntelligenceOverview:Mastercard’s Services team is responsible for safeguarding trust in payments, both now and in the future. We ensure that transactions and interactions are safe, simple and smart. The Card & Payment Ecosystem Security organization within Services is responsible for developing and managing cybersecurity solutions that help build trust in the Mastercard ecosystem while increasing Mastercard’s posture as a leader in the cybersecurity industry. About the Role:Mastercard is using global threat intelligence to secure today’s digital economy – in the payment ecosystem and beyond. The Product Manager will develop and manage new payment threat intelligence solutions that support the Card & Payment Ecosystem Security product function. This role is pivotal in shaping the future of payment security by leveraging investigative expertise, operational intelligence, and a deep understanding of the payment card fraud and scam landscape to protect payment processing systems.• Conduct in-depth investigations into emerging fraud trends, leveraging operational intelligence to inform product strategies and identify key vulnerabilities in payment ecosystems.• Research the evolving fraud and scam landscape, continuously updating product strategies to counter new and emerging cyber-enabled fraud risks.• Develop and present business cases based on your research involving the latest threats, fraud trends, and market needs, ensuring alignment with the broader payment security strategy.• Lead efforts to integrate subject matter expertise in transaction datasets into product development, enhancing fraud detection and mitigation strategies.• Present complex findings and strategies to internal stakeholders and external partners, tailoring content to diverse audiences, from technical experts to business leaders.• Collaborate with Law Enforcement (LE) and other key partners to understand the broader threat landscape and contribute to the development of actionable intelligence.All About You:• Strong expertise in payment card fraud, including deep knowledge of the fraud and scam landscape and proven ability to conduct thorough investigations.• Operational intelligence experience, with the ability to analyze large datasets and provide actionable insights for fraud prevention and mitigation.• Proven leadership in supporting intelligence services from initial concept through to market launch, with a focus on innovation and success in the cybersecurity and fraud prevention space.• Comfortable presenting complex topics to diverse audiences, with the ability to communicate technical concepts to non-technical stakeholders.• Strong leadership and communication skills, with the ability to influence and drive alignment across cross-functional teams.• Expertise in Microsoft Office Suite (Word, Excel, PowerPoint) to create reports, presentations, and analyses.• Experience working with fraud-related data, including authentication, authorization, clearing, and chargeback data.• A fraud and/or cybersecurity certification is preferred.#securitysolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManager, Customer Success, Cybersecurity PaymentsOverview Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.To drive more consistency and alignment across Customer Success (CS) in Services, we are standing up new Regional Customer Success teams, which will play a crucial role in ensuring our customers achieve their desired outcomes while maximizing the value of our products and services. As advocates for the customer experience, this team is accountable for identifying and solving customer issues that prevent them from realizing value from products in the fraud and card operations areas. This team will work collaboratively with cross-functional partners to address customer needs, develop tailored strategies that enhance customer satisfaction and retention, and build customer advocacy. Key outcomes of the CS team’s work will be qualified leads for value expansion and feedback for product and process improvements. By focusing on proactive engagement and personalized service, the Services Customer Success team fosters long-term relationships and contributes to the overall growth and safety of the Mastercard ecosystem.ResponsibilitiesCustomer success plays a pivotal part in ensuring that customers achieve their desired outcomes while maximizing the value of the company's products and services. As a Regional Customer Success Manager for threat intelligence products, you will support in the development and delivery of cybersecurity and payment fraud intelligence within the region. This role will manage threat intelligence solution utilization, oversee regional revenue and risk management, and coordinate product launches. Responsibilities also include localizing content (narratives, value propositions), driving market awareness internally and externally, positioning add-on services and consulting for regional sales, and gathering customer feedback to inform global product updates. A crucial responsibility of this role is to develop relationships and engagement with customers to ensure product utilization and value.The three areas of primary responsibility include: 1) customer engagement, 2) growing the business, and 3) technical and program readiness.Customer Engagement:• Engage with stakeholders to study the viability of proposed solutions and understand cyber threats in financial and payment sectors• Identify optimization opportunities for customers with the goals of driving customer value and enhanced strategic goals through our products • Articulate key performance indicators related to cost, performance and optimization and the insights associated with themGrowing the Business:• Leverage Mastercard Services’ offerings to achieve customer goals and realize value propositions of Mastercard products• Identify opportunities for additional Mastercard products to create greater value potential for customers and enhance impact of Network Product offerings• Ability to evaluate business models, partnerships, and agreements ensuring product business cases are financially viable and supported by solid dataTechnical & Program Readiness:• Develop training materials, thought leadership, and customer-facing playbooks that can be scaled internally and externally to support customer priorities and Customer Success value proposition • Translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner• Gather and report customer feedback on product gaps and pain points. Use stakeholder insights to refine value propositions and improve productsAll About You:• Skilled at leveraging insights from market analysis, customer engagements, and identified opportunities to inform strategic decisions, drive innovation, and sustain competitive advantage• Knowledge and understanding of payments technology or cybersecurity (threat intelligence or risk management) and application of that knowledge to address customer/market needs in these areas are a plus• Experience using tools and technology to provide data analytics and business intelligence on cyber threats, fraud, risk and vulnerability• Proven ability to translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner• Proficient experience in analyzing customer metrics and leveraging data to drive customer success initiatives that contribute to mutual profitability and growth• Successful track record of identifying “next opportunity” for customers to further enhance the strength and value of the partnership for both parties• Experience in creative thinking and development of innovative solutions to complex customer challenges• Enthusiastic individual who works seamlessly with a diverse high performing team, nurtures a winning and inclusive culture, and a focus on development at the individual and team level• Advanced experience working with both large and emerging Technology, Financial Services, Acquirers/Processors, Service Providers, and/or digital platform partnersToronto Base Salary Range: 100,000-165,000 CAD #SecuritySolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManager, Product Marketing - CybersecurityServices within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.Job Summary:We are seeking a results-driven and experienced Manager of Product Portfolio Marketing to support leading the marketing strategy for one of our key Services Portfolios. Reporting to Director of Product Portfolio Marketing – Security Solutions, this role is critical in defining, executing, and managing the marketing approach for the portfolio. The Manager will collaborate closely with the Director and cross-functional teams, including product management, sales, and regional marketing, to ensure that the portfolio’s value propositions and differentiators resonate with target audiences and drive business growth. The ideal candidate will have a strong understanding of product lifecycle management, competitive positioning, and market trends, as well as experience developing tailored marketing strategies for diverse customer segments.Key Responsibilities:• Support Director in development of compelling messaging and value propositions that differentiate the portfolio in the market. Conduct regular competitive analysis and customer research to refine positioning and ensure alignment with market trends and needs.• Support the execution of product launches and campaigns, defining the GTM playbook for the portfolio and collaborating with integrated marketing teams to translate product features into customer-focused messaging that resonates with specific buyer personas.• Manage and maintain key marketing assets including product portfolio matrix and buying group/ persona information Qualifications:• Proven experience in product marketing, in a B2B payments environment and/or 2+ yrs cybersecurity experience • Experience working with cross-functional teams, including product, sales, and regional marketing teams.• Strong understanding of competitive product positioning and crafting compelling value propositions. • Experience delivering and assessing creative content across channels including presentations, sales materials, digital, videos.#SecuritySolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummarySenior Specialist, Product ManagementWho is Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. As Sr. Specialist, Product Management, you will lead the full product lifecycle for cybersecurity standards, emphasizing product vision, strategy, and execution. You will help define product roadmaps, drive ideation, and assist with the commercialization of solutions that address critical regulatory and compliance needs. Your product management expertise will ensure effective collaboration with internal stakeholders to deliver profitable, market-leading products. You'll oversee go-to-market strategies, optimize resources, implement continuous improvements, and manage P&L. Leveraging your deep knowledge of frameworks like PCI DSS and ISO 27001, you will ensure the products remain relevant and secure in a rapidly evolving cybersecurity landscape. This role requires a curious, thoughtful, and analytical person with drive and passion for payments, fraud, and customer experience: Role • Take part in the rapid evolution of your products and ensure that our rich value proposition is fully delivered • Take a data-driven approach to product enhancements, identifying opportunity areas and contributing to the product roadmap, prioritizing work to deliver against key areas of focus • Understand the Software Development Lifecycle and surface any barriers or obstacles to deliver capabilities on time and budget • Leverage data & dashboards to quickly identify Product performance challenges, making recommendations on proposed action plans • Establish and maintain strong two-way communications with our go-to-market teams, customers and partners • Support the evaluation, piloting and launch of new capabilities for your products; • Monitor and assess risk of both existing and emerging competitive solutions, seeking to differentiate core capabilities, features and functions to ensure consistent competitive advantage in the marketplace • Incorporate an understanding of the broader payments ecosystem into ongoing product management (e.g. regulatory, legal, technology, competitive, technology environment etc.) All About You • Technical Expertise: A solid understanding of cybersecurity principles, threats, and technologies is ideal.• Industry Knowledge: Familiarity with the cybersecurity industry, including current trends, regulatory requirements, and best practices. This helps in making informed decisions and staying ahead of emerging threats.• Product Development Experience: Proven experience in product management, particularly in software development. This includes skills in product lifecycle management, agile methodologies, and cross-functional team collaboration.• Analytical Skills: Ability to analyze market data, customer feedback, and competitive landscape to identify opportunities and make data-driven decisions.• Communication Skills: Strong verbal and written communication skills to effectively convey complex technical concepts to non-technical stakeholders and collaborate with various teams.• Problem-Solving Abilities: Aptitude for identifying problems, developing solutions, and implementing them efficiently. This is crucial in addressing security vulnerabilities and improving product performance.• Customer Focus: Understanding customer needs and pain points related to cybersecurity. Ability to translate these insights into product features that enhance security and user experience.• Project Management Skills: Competence in working on multiple projects simultaneously, prioritizing tasks, and ensuring timely delivery of product milestones.• Continuous Learning: Commitment to staying updated with the latest cybersecurity developments and continuously improving skills and knowledge.#securitysolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.